Oliveira's Village Porto

Booking Terms and Conditions

Last updated: 8 October 2026

1. Identification

Local accommodation Oliveira's Village Porto, National Register of Local Accommodation (RNAL) no. 175283/AL.
Operated by Andreia Oliveira, Tax ID (NIF) 222692677.
Address: Rua São Roque da Lameira 462, 4350-299 Porto, Portugal.
Email: [email protected] · Phone: +351 916 208 914.

2. Booking and price

Prices are shown in euros and include all applicable taxes. The total price of the stay is shown before the booking is confirmed. The booking is confirmed once payment has been made and the confirmation has been sent by email.

3. Payment

Full payment is due at the time of booking, unless otherwise stated during the booking process.

4. Cancellation

  • Cancellation up to 30 days before check-in: 50% of the amount paid is refunded.
  • Cancellation less than 30 days before check-in, or no-show: no refund.

These conditions apply only to bookings made directly on this website. Bookings made through other platforms are subject to the conditions of those platforms.

5. Right of withdrawal

Under Article 17(1) of Portuguese Decree-Law no. 24/2014, the 14-day right of withdrawal does not apply to accommodation contracts for specific dates. The cancellation conditions set out in section 4 apply.

6. Porto municipal tourist tax

The Porto municipal tourist tax is charged: €3 per guest per night, up to a maximum of 7 consecutive nights. Guests aged 13 or under, among others, are exempt. If the tax is charged to exempt guests, the amount will be refunded on request.

7. Check-in, check-out and capacity

Check-in from 3:00 pm. Check-out by 11:00 am. Maximum capacity: 6 guests.

By law, all guests must present a valid identity document; their details are reported to the competent authorities as required by law.

8. House rules

  • Smoking is not allowed inside the apartment.
  • Parties and events are not allowed.
  • Pets are not allowed.
  • Quiet hours must be respected between 10:00 pm and 8:00 am.

Guests are responsible for any damage caused to the accommodation during their stay.

9. Complaints and dispute resolution

This accommodation has an Electronic Complaints Book (Livro de Reclamações Eletrónico).

In the event of a consumer dispute, consumers may refer it to the following Alternative Dispute Resolution entity: CICAP – Centro de Informação de Consumo e Arbitragem do Porto, www.cicap.pt. More information is available on the Portuguese Consumer Portal.

10. Data protection

Personal data is processed in accordance with our Privacy Policy.

11. Applicable law

These terms are governed by Portuguese law.

In case of any discrepancy between language versions, the Portuguese version prevails.