Privacy Policy

Effective date: 01/08/2026

This Privacy Policy governs the processing of personal data carried out through this website and in the management of bookings for the local accommodation operated under the name Andreia Oliveira, with address at Rua São Roque da Lameira 462, 4350-299 Porto, Tax ID (NIF) 222692677, and email address [email protected].

The data controller is Andreia Oliveira, as owner and operator of the local accommodation, with address at Rua São Roque da Lameira 462, 4350-299 Porto, Tax ID (NIF) 222692677, and email address [email protected].

We process personal data such as name, email address, phone number, postal address, booking details, dates of stay, number of guests, communications exchanged with guests and, where necessary, billing data and identification data required by the legal obligations applicable to local accommodation.

Personal data is processed for the following purposes: handling information requests, processing and confirming bookings, communicating with guests before, during and after their stay, operational management of the accommodation, invoicing, compliance with tax, accounting, legal and regulatory obligations, and handling complaints and incidents.

Depending on the case, the processing of personal data is based on the performance of a contract or pre-contractual measures, compliance with a legal obligation, and the legitimate interest in managing the local accommodation business and assisting guests.

Personal data may be shared with service providers essential to the operation of the accommodation and the website, including the Lodgify platform and booking, payment, accounting, cleaning and maintenance services, and with public authorities where required by law.

Personal data will be kept only for as long as necessary to fulfil the purposes described above and to comply with the applicable legal retention periods, in particular those relating to bookings, invoicing, accounting records, tax obligations and possible complaints.

Under the applicable law, data subjects have the right to request access to, rectification and erasure of their data, restriction of processing, to object to processing and to data portability, as well as to withdraw consent where processing is based on consent.

To exercise any of these rights, data subjects may contact [email protected]. If you consider that the processing of your personal data infringes the applicable law, you may lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD).

This website may use cookies necessary for its operation and, where applicable, functional and analytical cookies provided by Lodgify. If cookies that are not strictly necessary are used, your consent will be requested through a dedicated cookie management tool.

This accommodation has an Electronic Complaints Book (Livro de Reclamações Eletrónico), available at www.livroreclamacoes.pt, and, where applicable, a physical complaints book at the establishment.

This Privacy Policy may be updated at any time. The current version will always be available on this website.

In case of any discrepancy between language versions, the Portuguese version prevails.